Privacy Policy
Effective Date: 27 August 2024
MSVA ("we," "our," or "us") is committed to protecting the privacy and personal information of our clients and visitors ("you" or "your") to our website. This Privacy Policy outlines how we collect, use, and protect your information.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
Contact us via email or contact forms.
Subscribe to our newsletters or other communications.
Use our digital marketing services.
Provide feedback or testimonials.
The types of information we may collect include:
Name, email address, phone number, and other contact details.
Business information, such as company name and services requested.
Payment information for billing purposes.
Any other information you choose to provide.
2. How We Use Your Information
We use the information we collect to:
Provide and manage our services to you.
Process payments and send invoices.
Respond to your inquiries and provide customer support.
Send you updates, newsletters, and promotional materials (only if you have opted in).
Improve our website, services, and user experience.
Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service providers who assist us in providing our services (e.g., payment processors, hosting providers).
Third parties if required by law or to protect our legal rights.
Third parties involved in a merger, acquisition, or sale of all or a portion of our business.
4. Data Security
We take the security of your information seriously. We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Client login details and sensitive information are securely stored using Bitwarden, an encryption extension/app.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction of any inaccurate or incomplete information.
Request deletion of your personal information, subject to legal obligations.
Opt-out of receiving marketing communications from us at any time.
To exercise these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our website. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with the effective date. Your continued use of our services after the changes have been posted constitutes your acceptance of the new Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: michelle@msva.business
Phone: +27 67 982 5341